Terms of service

Last updated: July 26, 2026

These Terms of Service (“Terms”) govern your access to and use of the Old Salty Mill website, online store, physical products, digital products, software products, subscriptions, downloads, support services, and related offerings.

These Terms form a legally binding agreement between you and:

Old Salty Mill
4222 Catherine St.
Panama City Beach, FL 32408
United States

Email: info@oldsaltymill.com
Website: oldsaltymill.com

Throughout these Terms, “Old Salty Mill,” “we,” “us,” and “our” refer to Old Salty Mill. “You” and “your” refer to the person or organization accessing or using our website, products, software, or services.

By visiting our website, placing an order, downloading software, beginning a trial, purchasing a subscription, or otherwise using an Old Salty Mill product or service, you agree to these Terms.

If you do not agree to these Terms, do not use our website, software, products, or services.

1. Scope of These Terms

These Terms apply to:

oldsaltymill.com
Physical products
Custom-made products
Digital downloads
Design files
Old Salty Mill Software Products
Microsoft Store versions of our software
Trials and subscriptions
Software updates
Customer support
Documentation and Help materials
Design libraries and templates
Any related service that links to these Terms

Old Salty Mill Software Products may include:

Old Salty Mill Designer
Old Salty Mill Box Designer
Old Salty Mill Shop Manager
Standalone design generators
Pattern, image, relief, and fabrication utilities
Machine-control and production tools
Related modules, add-ons, updates, and future products

2. Eligibility

You must be at least 18 years old, or the legal age of majority where you live, to make a purchase or enter into a paid subscription.

If you use our products or software on behalf of a business, employer, shop, school, or organization, you represent that you have authority to accept these Terms on its behalf.

You may not use our products or services if doing so would violate applicable law.

3. Account Information

Some services may require an account with Shopify, Microsoft, a payment processor, or another third-party provider.

You are responsible for:

Providing accurate information
Maintaining the confidentiality of your account credentials
Keeping your contact information current
Preventing unauthorized access
Informing us promptly of suspected misuse
All activity occurring through your account unless prohibited by law

Old Salty Mill is not responsible for losses resulting from your failure to protect account credentials.

4. Orders and Acceptance

Submitting an order does not guarantee acceptance.

We may reject, cancel, limit, or refund an order for reasons including:

Product unavailability
Pricing or listing errors
Suspected fraud
Payment failure
Shipping restrictions
Incomplete customization information
Infringing or unlawful submitted content
Technical issues
Violation of these Terms

An order is accepted when we confirm acceptance, begin production, ship the product, deliver the digital item, or activate the applicable software license.

5. Product Information

We attempt to describe products accurately. However:

Colors may vary by screen or material
Wood grain, knots, tone, and texture naturally vary
Handmade products may have minor differences
Product dimensions may have reasonable manufacturing tolerances
Digital previews may differ from the finished physical item
Software screenshots may change as the product is updated

Natural material variations and minor handmade differences are not defects.

6. Pricing and Payment

Prices are displayed in U.S. dollars unless otherwise stated.

You agree to pay:

Product price
Applicable taxes
Shipping charges
Subscription fees
Add-on fees
Other charges disclosed before purchase

Prices may change at any time for future purchases.

A price change does not ordinarily affect a completed purchase or an already-paid billing period.

Payment may be processed by:

Shopify Payments
PayPal
Microsoft Store
Other authorized payment processors

We generally do not receive your complete payment-card information.

7. Taxes

You are responsible for applicable sales, use, excise, value-added, customs, import, or similar taxes unless collected by us or the sales platform.

Tax calculations may be performed by Shopify, Microsoft, or another provider.

8. Physical Products

Production Time

Processing and production times are estimates and are not guarantees.

Custom, engraved, CNC-cut, laser-cut, handcrafted, or made-to-order products may require additional time.

Shipping

Shipping dates and delivery estimates are not guaranteed.

We are not responsible for delays caused by:

Carriers
Weather
Customs
Natural disasters
Labor disruptions
Incorrect addresses
Security inspections
Events outside our reasonable control

Risk of Loss

Risk of loss transfers as permitted by applicable law and the shipping terms used for the order.

9. Custom and Personalized Products

Custom products may include:

Names
Dates
Logos
Photographs
Artwork
Dimensions
Layout instructions
Engraving requests
Material selections
Other personalization

You are responsible for checking all information submitted to us.

We are not responsible for errors resulting from information you approved or supplied, including:

Misspellings
Incorrect dates
Wrong measurements
Low-quality images
Incorrect addresses
Unsuitable artwork
Customer-requested layouts

Once production begins, changes may not be possible.

Custom or personalized products may be nonreturnable except where defective, damaged, incorrectly produced by us, or otherwise required by law.

10. User-Submitted Content

When you submit artwork, text, logos, photographs, designs, files, or instructions, you represent that:

You own the content or have permission to use it
Our use will not violate another party’s rights
The content is lawful
The content does not contain malware
The content does not infringe copyright, trademark, privacy, publicity, or other rights

You grant Old Salty Mill a limited license to use submitted content only as reasonably necessary to:

Fulfill your order
Provide support
Produce requested files
Diagnose an issue
Communicate with you
Maintain business records

We may reject content that we reasonably believe is unlawful, infringing, harmful, deceptive, or inappropriate.

11. Digital Products

Digital products may include:

SVG files
DXF files
Templates
Documentation
Design files
Software installers
Updates
Other downloadable materials

Unless otherwise stated, digital products are licensed, not sold.

You may not:

Resell the digital file itself
Redistribute the source file
Upload it to file-sharing sites
Share it with unauthorized users
Claim ownership of Old Salty Mill content
Remove copyright or ownership notices
Use it to create a competing digital-product library

Specific product-listing terms control if they provide broader or narrower rights.

12. Software License

Subject to payment and compliance with these Terms, Old Salty Mill grants you a limited, revocable, nonexclusive, nontransferable license to install and use the applicable Old Salty Mill Software Product.

Unless the applicable license says otherwise, the license is for:

One person or one household
Personal or internal business use
The number of devices stated in the product listing
The active subscription or license period

The software is licensed, not sold.

All rights not expressly granted are reserved by Old Salty Mill.

13. Hobbyist License

Unless a different license tier is purchased, software may be provided under a Hobbyist License.

A Hobbyist License generally permits:

Personal projects
Hobby use
Small-shop use
Creating physical products for sale
Creating production files for your own work
Saving reusable local designs

A Hobbyist License does not permit:

Reselling or sublicensing the software
Sharing activation rights
Hosting the software for third-party use
Selling access to the software
Removing ownership notices
Distributing copies
Reverse engineering except where law expressly permits
Using the software source or interface to build a competing product
Circumventing trial, licensing, or subscription controls

Additional license tiers may have different limits.

14. Prohibited Software Uses

You may not:

Copy or distribute the software except for permitted backups
Reverse engineer, decompile, or disassemble it except where applicable law expressly allows
Bypass licensing, activation, subscription, or trial systems
Modify the software to avoid payment
Use stolen or shared license credentials
Introduce malware or harmful code
Interfere with Store entitlement checks
Use the software for unlawful activity
Misrepresent ownership
Rent, lease, sublicense, or resell the software
Use automated means to extract substantial parts of our software or documentation
Use our branding without permission

15. Microsoft Store Purchases

Some Old Salty Mill Software Products may be distributed through the Microsoft Store.

Microsoft may manage:

Download delivery
Microsoft account sign-in
Payment processing
Trials
Subscription billing
Automatic renewal
Entitlement verification
Updates
Refund requests
Cancellation

Microsoft’s own terms and policies also apply to Microsoft Store transactions.

Old Salty Mill generally does not control Microsoft’s billing systems or complete payment records.

16. Trials

A software product may include a free or discounted trial.

The trial length and terms will be displayed before enrollment.

Unless otherwise stated:

Trial access begins when activated
Trial eligibility may be limited
One trial may be allowed per Microsoft account, device, household, business, or product
Trial features may be identical to or more limited than paid features
Trial access ends at expiration
Some functions may become unavailable after expiration

A Store-managed trial may convert automatically to a paid subscription unless canceled before the trial ends.

Trial and renewal terms must be disclosed clearly, and users should be told how to cancel before billing begins.

17. Subscriptions

Some software may be offered as a recurring subscription.

For example, an offering may include:

A free trial
A monthly subscription
Automatic renewal
A price disclosed before purchase

By starting a subscription, you authorize the applicable platform or payment provider to charge the disclosed recurring fee and applicable taxes until canceled.

Renewal

Subscriptions renew automatically at the end of each billing period unless canceled.

Cancellation

You may cancel through the Microsoft account, Shopify account, payment provider, or other method identified at purchase.

Cancellation normally stops future renewals but does not retroactively refund a completed billing period unless required by law or approved by the payment provider.

Price Changes

We may change subscription prices for future billing periods where permitted.

Advance notice will be provided where required.

Expiration

If a subscription expires or is canceled:

Paid functions may become unavailable
Export or production functions may be restricted
Read-only or limited access may remain available
User-created local files will not intentionally be deleted solely because the subscription ended
You remain responsible for maintaining backups

18. Software Updates

We may provide updates that:

Add features
Remove features
Correct errors
Improve security
Change compatibility
Update licensing
Modify file formats
Replace earlier versions

Updates may be automatic through the Microsoft Store or offered as downloads.

Continued use after an update may require acceptance of revised terms.

We do not guarantee support for every older version indefinitely.

19. Local Files and Backups

Old Salty Mill Software Products may save files locally, including:

Projects
Designs
Templates
Machine profiles
Customer-entered data
Design libraries
Export files
Settings
Recovery files

You are responsible for:

Maintaining backups
Confirming the save location
Protecting your computer
Using reliable storage
Keeping sufficient disk space
Protecting files from ransomware, deletion, corruption, or hardware failure

Old Salty Mill is not a cloud-backup service unless expressly stated.

20. Design and Manufacturing Accuracy

Old Salty Mill software is a design and production-assistance tool.

You are responsible for verifying:

Measurements
Material thickness
Kerf
Burn correction
Tool diameter
Machine calibration
Joinery fit
Cut settings
Toolpaths
Units
Scale
Workholding
Clearances
Exported geometry
Safe machine operation

Always perform a test cut before producing valuable material or finished products.

Software-generated dimensions, previews, simulations, and toolpaths must be reviewed by the user.

21. CNC, Laser, and Machine Safety

CNC routers, lasers, rotary tools, spindles, cutting tools, and automated machines can cause:

Fire
Burns
Eye injury
Electric shock
Toxic fumes
Property damage
Severe injury
Death

You are solely responsible for:

Following machine manufacturer instructions
Proper ventilation
Fire prevention
Supervision
Eye and hearing protection
Safe workholding
Correct wiring
Emergency-stop access
Material compatibility
Machine calibration
Local laws and safety rules

Never leave a laser, CNC, or other hazardous machine operating unattended.

Old Salty Mill does not control your machine, material, wiring, environment, or operator conduct.

22. Machine Control Features

If software includes machine-control capabilities:

Verify the active machine
Verify controller firmware
Verify axis direction
Verify units
Verify work coordinates
Verify travel limits
Verify homing behavior
Test motion at low speed
Keep an emergency stop accessible
Supervise all movement

You assume all risk associated with connecting software to physical equipment.

23. Third-Party Software and Components

Our software may use third-party libraries, runtimes, fonts, tools, drivers, or components.

Those components may be governed by separate licenses.

Third-party services may include:

Microsoft
Shopify
PayPal
Shipping carriers
Operating-system services
Open-source libraries

We do not control third-party systems and are not responsible for their availability, security, policies, or performance.

24. Intellectual Property

All rights in Old Salty Mill products and materials remain owned by Old Salty Mill or its licensors, including:

Software
Source code
User interfaces
Graphics
Logos
Product names
Documentation
Tutorials
Help files
Templates
Website content
Product photographs
Written text
Design systems
Branding

“Old Salty Mill” and related names, logos, and branding may not be used without permission.

25. Feedback and Suggestions

If you submit feedback, ideas, feature requests, or suggestions, you grant Old Salty Mill permission to use them without restriction or compensation.

This does not transfer ownership of your independent project files or original designs.

26. Support

Support may be available by email or through other channels we identify.

We do not guarantee:

Immediate responses
Resolution of every issue
Compatibility with unsupported hardware
Compatibility with modified systems
Recovery of lost files
Custom programming
Continued support for obsolete versions

Support may require:

Version number
Build ID
Screenshots
Error logs
Sample design files
System information

Only send information reasonably necessary for support.

27. Refunds and Returns

Returns and refunds are governed by our separate Refund Policy and any terms shown at purchase.

Unless required by law:

Downloaded digital products may be nonrefundable
Activated software may be nonrefundable
Subscription charges may be nonrefundable for completed billing periods
Custom products may be nonreturnable
Shipping costs may be nonrefundable
Microsoft Store refunds are governed by Microsoft

Nothing in these Terms limits nonwaivable consumer rights.

28. Promotions and Discounts

Promotions may have:

Eligibility limits
Expiration dates
Product restrictions
Quantity limits
Geographic limits
Separate rules

Discounts cannot be combined unless expressly allowed.

We may cancel promotions affected by fraud, error, abuse, or technical failure.

29. Acceptable Conduct

You may not use our website, products, or software to:

Violate law
Infringe intellectual property
Harass or threaten others
Transmit malware
Conduct fraud
Interfere with systems
Circumvent security
Collect information without authorization
Misrepresent affiliation
Create illegal or prohibited items
Facilitate harmful activity

We may suspend access for violations.

30. Suspension and Termination

We may suspend or terminate access if you:

Violate these Terms
Fail to pay
Circumvent licensing
Commit fraud
Abuse support
Threaten system security
Use the software unlawfully
Infringe intellectual property

Termination does not eliminate obligations that arose before termination.

Sections concerning ownership, payment, disclaimers, liability, indemnity, dispute resolution, and other provisions intended to survive will remain effective.

31. Disclaimer of Warranties

To the fullest extent permitted by law, products, software, website content, downloads, and services are provided:

“AS IS” and “AS AVAILABLE.”

Old Salty Mill disclaims warranties including:

Merchantability
Fitness for a particular purpose
Noninfringement
Accuracy
Reliability
Availability
Compatibility
Error-free operation
Uninterrupted service
Particular manufacturing results

We do not warrant that:

Every design will fit perfectly
Every export will work with every machine
Software will be compatible with every device
Files will never be lost
Software will be free of defects
Results will meet every production requirement

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

32. Limitation of Liability

To the fullest extent permitted by law, Old Salty Mill will not be liable for:

Indirect damages
Incidental damages
Special damages
Consequential damages
Punitive damages
Lost profits
Lost revenue
Lost data
Lost production
Business interruption
Material waste
Machine damage
Fire
Personal injury caused by machine operation
Replacement-production costs
Third-party claims
Losses caused by incorrect measurements or settings

To the fullest extent permitted by law, Old Salty Mill’s total liability relating to a product, software license, subscription, or service will not exceed the amount you paid Old Salty Mill for the specific product or service giving rise to the claim during the twelve months preceding the event.

Nothing excludes liability that cannot lawfully be excluded.

33. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Old Salty Mill and its owners, employees, contractors, and representatives from claims, damages, losses, liabilities, and reasonable expenses arising from:

Your violation of these Terms
Your misuse of products or software
Your submitted content
Your infringement of another person’s rights
Your machine operation
Products you manufacture using the software
Your violation of law

34. Force Majeure

Old Salty Mill is not responsible for delay or failure caused by events beyond reasonable control, including:

Natural disasters
Storms
Fire
Flood
War
Terrorism
Civil unrest
Government action
Labor disputes
Utility outages
Internet outages
Carrier delays
Supply shortages
Epidemics
System failures
Third-party service failures

35. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except where applicable consumer law requires otherwise.

36. Dispute Resolution and Venue

Before filing a formal claim, you agree to contact us at:

info@oldsaltymill.com

and attempt in good faith to resolve the dispute.

Unless applicable law requires otherwise, legal proceedings relating to these Terms will be brought in a court with proper jurisdiction serving Bay County, Florida.

You and Old Salty Mill waive objections to that venue where legally permitted.

37. Time Limit for Claims

To the extent permitted by law, a claim relating to these Terms must be brought within one year after the claim arose.

This section does not apply where law prohibits shortening the applicable limitation period.

38. No Waiver

Failure to enforce a provision does not waive the right to enforce it later.

39. Severability

If any provision is found invalid or unenforceable, the remaining provisions remain effective.

The invalid provision will be enforced to the greatest lawful extent.

40. Assignment

You may not transfer these Terms or a software license without written permission.

Old Salty Mill may assign its rights and obligations as part of a merger, acquisition, sale, reorganization, or transfer of business assets.

41. Entire Agreement

These Terms, together with applicable policies, product descriptions, software licenses, and checkout disclosures, constitute the entire agreement between you and Old Salty Mill concerning the applicable product or service.

Related policies may include:

Privacy Policy
Refund Policy
Shipping Policy
Subscription Policy
End User License Agreement
Product-specific license terms

If terms conflict, the more specific terms generally control for the applicable product or transaction.

42. Changes to These Terms

We may update these Terms to reflect:

New products
Software changes
Legal requirements
Subscription changes
Business practices
Security requirements
Third-party service changes

The revised Terms will be posted with a new “Last updated” date.

Continued use after the effective date constitutes acceptance where permitted by law.

43. Contact Information

Questions about these Terms should be sent to:

Old Salty Mill
4222 Catherine St.
Panama City Beach, FL 32408
United States

Email: info@oldsaltymill.com
Website: oldsaltymill.com

Use the subject line:

Terms of Service Question