Privacy Policy

Last updated: July 26, 2026

Old Salty Mill respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Old Salty Mill (“Old Salty Mill,” “we,” “us,” or “our”) collects, uses, stores, discloses, and protects information when you:

• Visit or purchase from oldsaltymill.com
• Purchase physical, digital, customized, or software products
• Download, install, activate, or use an Old Salty Mill Software Product
• Purchase or manage a Microsoft Store license, trial, subscription, or add-on
• Contact us for customer support
• Submit a design, artwork file, bug report, or feature request
• Subscribe to marketing communications
• Interact with any website, application, service, or communication that links to this Privacy Policy

By using our website, online store, software products, or related services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Old Salty Mill provides handcrafted products, customized products, digital products, design resources, and software for makers, hobbyists, laser users, CNC shops, small businesses, and fabrication professionals.

Our software offerings may include:

• Old Salty Mill Designer
• Old Salty Mill Box Designer
• Old Salty Mill Shop Manager
• Standalone design generators
• Pattern, image, relief, and fabrication tools
• Machine-control and production utilities
• Related modules, updates, add-ons, and future software products offered under the Old Salty Mill name

Business name: Old Salty Mill
Mailing address: 4222 Catherine St., Panama City Beach, FL 32408, United States
Website: oldsaltymill.com
Support email: info@oldsaltymill.com

2. Scope of This Privacy Policy

This Privacy Policy applies to information processed through:

• Our Shopify-hosted online store
• Old Salty Mill Software Products
• Microsoft Store licensing and subscription services
• Physical and digital product orders
• Customer-support communications
• Software update checks
• Bug reports and diagnostic submissions
• Marketing communications
• Social-media pages and advertisements operated by or for Old Salty Mill
• Other Old Salty Mill services that link to this Privacy Policy

This Privacy Policy does not control the independent privacy practices of Shopify, Microsoft, payment processors, shipping companies, cloud-storage providers, social networks, or other third parties.

3. Information We Collect

The information we collect depends on how you interact with us.

A. Information You Provide Directly

You may provide us with information including:

• Your name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order details
• Product selections
• Customization instructions
• Account or customer-profile information
• Communications sent to us
• Customer-support requests
• Bug reports
• Feature requests
• Product reviews
• Survey or feedback responses
• Files, artwork, images, photographs, text, names, logos, fonts, or designs submitted for a custom product or support request

You are responsible for ensuring that you have the right to provide and use any artwork, trademarks, photographs, logos, names, fonts, or other content you submit.

B. Order and Transaction Information

When you place an order or purchase a software product, we may process:

• Items purchased
• Order number
• Purchase date
• Purchase amount
• Discounts
• Taxes
• Shipping method
• Tracking information
• Payment status
• Refund status
• Cancellation status
• Subscription status
• Trial status
• License status
• Customer-service history associated with the purchase

Payment transactions may be handled by Shopify Payments, PayPal, Microsoft, or another payment provider. Old Salty Mill generally does not receive or store your complete payment-card number or card security code.

C. Website and Device Information

When you visit our website, Shopify and enabled service providers may automatically collect information such as:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Approximate location derived from an IP address
• Referring website
• Pages viewed
• Links clicked
• Product searches
• Shopping-cart activity
• Checkout activity
• Session dates and times
• Cookie identifiers
• Advertising identifiers
• Interaction with emails or advertisements
• Website-performance information
• Diagnostic information

Shopify provides tools for merchants to manage privacy policies, cookie consent, regional privacy settings, and data-sharing opt-out pages.

D. Software and Application Information

When you install or use an Old Salty Mill Software Product, the software may process information such as:

• Software product name
• Software version
• Build identification number
• Installation status
• License type
• License or subscription status
• Microsoft Store entitlement status
• Trial status
• Renewal or expiration status
• Operating-system version
• Application settings and preferences
• Saved design defaults
• Design-library location
• Update-check information
• Error or diagnostic information
• Support-bundle information that you voluntarily create or send
• Feature usage information, where such collection is enabled and disclosed

An Old Salty Mill Software Product may communicate with Microsoft or Old Salty Mill services when you:

• Check for updates
• Verify a Microsoft Store license
• Start a free trial
• Purchase or renew a subscription
• Restore a previous purchase
• Open an Old Salty Mill webpage
• Contact support
• Report a bug
• Submit diagnostic information
• Access online documentation

Microsoft independently processes information associated with Microsoft accounts, Store purchases, subscriptions, payments, licensing, and related services according to the Microsoft Privacy Statement.

E. Local Project, Design, and Library Files

Old Salty Mill Software Products are generally designed to store projects, designs, templates, machine profiles, settings, and related information locally on your computer unless you choose to:

• Save them to cloud-synchronized storage
• Upload them to a website or third-party service
• Email or share them
• Attach them to a support request
• Export them to another application
• Store them on a network or removable drive

Depending on the software product, local files may contain:

• Design or project name
• Design style
• Measurements
• Material settings
• Joinery settings
• Handle settings
• Divider settings
• Pattern settings
• Machine or controller profiles
• Toolpath information
• Part arrangements
• Export preferences
• Customer or job information entered by the user
• Notes
• Preview thumbnails
• Created and modified dates

Old Salty Mill does not automatically receive the contents of your locally stored design or project files merely because you install or use the software.

F. Support and Diagnostic Information

If you contact support or report a problem, we may receive:

• Your name and contact information
• Software name and version
• Build ID
• Operating-system information
• Screenshots
• Error messages
• Log files
• Support bundles
• Design files you choose to provide
• A description of the problem
• Communications relating to the support request

Do not send passwords, complete payment-card numbers, government identification numbers, health information, or other highly sensitive information through ordinary support channels.

G. Information from Third Parties

We may receive information from:

• Shopify
• Microsoft Store
• Payment processors
• Shipping carriers
• Fraud-prevention providers
• Analytics providers
• Advertising platforms
• Social-media platforms
• Email-service providers
• Customer-support tools
• Business partners
• Publicly available sources

The information available to us depends on your interaction with those services and their privacy settings.

4. How We Use Information

We may use personal information to:

• Operate our website and online store
• Provide software functionality
• Process and fulfill orders
• Create and manage customer orders
• Process payments and refunds
• Verify licenses, trials, and subscriptions
• Deliver digital products
• Ship physical products
• Provide order confirmations and shipping updates
• Respond to customer questions
• Provide technical support
• Investigate software bugs
• Diagnose export or design-file problems
• Improve our products and software
• Provide software updates
• Maintain design-library and recovery functions
• Prevent fraud and unauthorized access
• Secure our website, software, and systems
• Enforce licenses, terms, and agreements
• Maintain tax, accounting, and business records
• Resolve disputes
• Comply with legal obligations
• Send marketing communications where permitted
• Measure website and advertising performance
• Personalize content and product recommendations
• Conduct internal reporting and business analysis

We may also use information for another purpose disclosed when the information is collected or with your consent.

5. Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information based on:

Performance of a contract: Processing is necessary to provide a purchased product, fulfill an order, verify a license, administer a subscription, or provide requested support.

Consent: You have agreed to a particular use, such as receiving marketing communications or allowing certain cookies.

Legitimate interests: Processing is reasonably necessary to operate, secure, support, and improve our business and services.

Legal obligations: Processing is required for tax, accounting, consumer-protection, regulatory, or law-enforcement purposes.

Protection of rights: Processing is necessary to establish, exercise, or defend legal claims or protect customers, systems, property, or services.

6. How We Disclose Information

We may disclose information to the following categories of recipients.

A. Shopify

Our online store is hosted by Shopify. Shopify may process information when you browse our store, add items to a cart, complete checkout, create an account, or interact with Shopify-supported features.

Depending on the services enabled, Shopify may also process information for security, fraud prevention, analytics, advertising, personalization, and network-based services. Shopify may require merchants using certain enhanced services to explain the related processing and provide access to Shopify privacy controls.

B. Microsoft

Microsoft may process information when you:

• Download software from the Microsoft Store
• Sign in using a Microsoft account
• Start a trial
• Purchase a license or subscription
• Verify entitlement
• Install an update
• Manage billing
• Cancel or renew a subscription

Microsoft controls its own account, payment, billing, entitlement, and Store records.

C. Payment Processors

Payment providers may process information required to:

• Authorize transactions
• Detect fraud
• Process refunds
• Manage recurring subscriptions
• Comply with financial laws

Their processing is governed by their own privacy policies and agreements.

D. Service Providers

We may use service providers for:

• Website hosting
• Cloud services
• Email delivery
• Analytics
• Advertising
• Customer support
• Shipping
• Fraud prevention
• Data storage
• Software distribution
• Error reporting
• Security monitoring
• Accounting
• Legal or professional services

These providers may process information as necessary to provide services to us or as otherwise permitted by applicable law and their agreements.

E. Shipping and Fulfillment

For physical orders, we may provide necessary information to:

• Postal services
• Shipping carriers
• Fulfillment providers
• Customs authorities
• Shipping software platforms

This may include your name, address, contact information, order contents, declared value, and tracking information.

F. Business Transactions

Information may be disclosed in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction.

G. Legal and Safety Requirements

We may disclose information when reasonably necessary to:

• Comply with law
• Respond to lawful requests
• Comply with subpoenas or court orders
• Protect legal rights
• Investigate fraud
• Prevent security incidents
• Enforce agreements
• Protect customers, systems, property, or others

H. With Your Consent or Direction

We may disclose information when you instruct or authorize us to do so.

7. Sale, Sharing, and Targeted Advertising

Old Salty Mill does not sell personal information for money.

However, certain uses of analytics, advertising technology, cookies, pixels, or Shopify services may be legally defined as a “sale,” “sharing,” or targeted advertising under some state privacy laws.

Where required, you may opt out through:

• Our cookie banner
• Our data-sharing opt-out page
• A “Your Privacy Choices” link
• A supported browser privacy signal
• A request sent to info@oldsaltymill.com

Shopify allows merchants to configure cookie banners and data-sharing opt-out pages by region.

8. Cookies and Similar Technologies

We and our service providers may use:

• Cookies
• Pixels
• Tags
• Local storage
• Session storage
• Device identifiers
• Software development kits
• Similar technologies

These technologies may support:

• Essential website operation
• Shopping carts
• Checkout
• Account authentication
• Security
• Fraud prevention
• Saved preferences
• Analytics
• Performance monitoring
• Advertising
• Marketing attribution
• Product recommendations

Depending on your location, you may be able to accept, reject, or customize nonessential cookies through our cookie banner.

Blocking cookies may prevent some website features from working correctly.

9. Marketing Communications

We may send marketing communications when you:

• Subscribe to them
• Request information
• Purchase from us where applicable law allows related communications
• Otherwise give consent

You may unsubscribe using the link included in a marketing email or by contacting us.

Even after unsubscribing from marketing, we may continue sending necessary transactional communications, including:

• Order confirmations
• Shipping updates
• License notices
• Subscription notices
• Security alerts
• Support responses
• Important software or service notices

10. Microsoft Store Trials, Licenses, and Subscriptions

Some Old Salty Mill Software Products may be distributed through the Microsoft Store using a paid license, free trial, recurring subscription, or add-on.

When you obtain an Old Salty Mill Software Product through the Microsoft Store:

• Microsoft may require a Microsoft account.
• Microsoft may require a valid payment method.
• Microsoft manages Store billing, renewals, refunds, and cancellations.
• Microsoft may provide the application with entitlement or license status.
• Old Salty Mill generally does not receive your complete payment-card information.
• The software may periodically verify whether your license or subscription remains active.
• Updates may be delivered through the Microsoft Store.
• Subscription management may occur through your Microsoft account.

If a license, trial, or subscription expires, the software may restrict certain functions according to the applicable license terms.

Old Salty Mill does not intend to delete locally created design or project files solely because a license or subscription expires.

Microsoft Store policies require product privacy policies to accurately describe personal information practices and user controls.

11. User Content, Designs, and Artwork

You retain ownership of original content and designs you create, subject to applicable third-party rights and the software license agreement.

You are responsible for:

• Maintaining backups
• Verifying measurements
• Reviewing exported files
• Confirming machine settings
• Confirming material settings
• Ensuring that you have permission to use submitted artwork, photographs, logos, fonts, trademarks, or other content
• Protecting files stored on your computer or third-party cloud services

If you voluntarily send a project or design file to support, we may use it as reasonably necessary to:

• Reproduce the reported issue
• Investigate an error
• Respond to your request
• Improve the relevant software function
• Maintain a record of the support interaction

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Order fulfillment
• Customer support
• License and subscription administration
• Fraud prevention
• Security
• Tax and accounting compliance
• Legal obligations
• Dispute resolution
• Enforcement of agreements
• Business operations

Retention periods vary according to the type of information and applicable requirements.

Examples include:

• Order records retained for applicable accounting and tax periods
• Support correspondence retained while relevant to support, security, or legal needs
• Marketing information retained until consent is withdrawn or the information is no longer needed
• Security logs retained for a reasonable diagnostic or fraud-prevention period
• Local software files retained on your device until you delete them

Third-party providers such as Shopify, Microsoft, and payment processors determine their own retention periods.

13. Data Security

We use reasonable administrative, technical, and physical measures intended to protect personal information.

These measures may include:

• Access controls
• Authentication
• Secure service providers
• Encryption in transit where appropriate
• Software updates
• Backup procedures
• Fraud-prevention tools
• Limiting access to information
• Collecting only information reasonably necessary for business purposes

No system is completely secure, and we cannot guarantee that unauthorized access, loss, misuse, alteration, or disclosure will never occur.

The Federal Trade Commission recommends that businesses understand what data they hold, minimize unnecessary collection, protect retained data, securely dispose of unneeded information, and prepare for security incidents.

14. International Data Transfers

Shopify, Microsoft, payment processors, and other providers may process information in the United States, Canada, or other countries.

Those countries may have privacy laws different from the laws where you live.

Where legally required, appropriate contractual protections or other recognized transfer safeguards may be used.

15. Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to personal information
• Request correction
• Request deletion
• Receive a portable copy
• Restrict certain processing
• Object to certain processing
• Withdraw consent
• Opt out of targeted advertising
• Opt out of certain sales or sharing
• Appeal a denied privacy request
• Lodge a complaint with a privacy regulator
• Receive equal service without unlawful discrimination for exercising privacy rights

To submit a request, email:

info@oldsaltymill.com

Use the subject line:

Privacy Request

Include:

• Your full name
• The email address used with us
• An order or license number, where relevant
• Your country and state of residence
• The privacy right you wish to exercise
• Enough information for us to locate the relevant records

We may need to verify your identity before completing a request.

We may deny or limit a request where permitted by law, including where records must be retained for tax, legal, contractual, security, or fraud-prevention purposes.

16. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights relating to:

• Access
• Correction
• Deletion
• Data portability
• Targeted advertising
• Sales or sharing
• Sensitive personal information
• Appeals

Depending on your interaction with us, categories of information processed may include:

• Identifiers
• Customer records
• Commercial information
• Internet activity
• Approximate geolocation
• Transaction information
• User-provided content
• Shopping or product preferences
• Professional information voluntarily provided in a business inquiry

These categories may be obtained from you, your device, Shopify, Microsoft, payment providers, shipping providers, analytics providers, advertising services, or business partners.

We do not intend to collect sensitive personal information except where reasonably necessary for transactions, security, legal compliance, or a function you request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

17. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights including:

• Access
• Correction
• Erasure
• Restriction
• Portability
• Objection
• Withdrawal of consent
• Complaint to a supervisory authority

Where processing is based on consent, withdrawing consent does not affect processing completed before the withdrawal.

18. Children’s Privacy

Our website and software products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us, contact info@oldsaltymill.com so we can review and delete it where appropriate.

The Children’s Online Privacy Protection Act imposes special obligations on services directed to children under 13 or that knowingly collect their information.

19. Third-Party Websites and Services

Our website or software may link to:

• Shopify
• Microsoft
• PayPal
• Shipping carriers
• Cloud-storage providers
• Social-media services
• Tutorial websites
• Support resources
• Other third-party services

We are not responsible for the privacy, security, content, or practices of third parties.

Review the applicable third-party privacy policy before providing information.

20. Global Privacy Control and Do Not Track

Some browsers provide “Do Not Track” or Global Privacy Control signals.

There is no universal standard for all Do Not Track signals. Where required by applicable law and supported by our website tools, we may recognize browser-based opt-out signals such as Global Privacy Control.

You may also use our cookie banner or data-sharing opt-out page where available.

21. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

• New products or software
• Changes to website or software functionality
• New legal requirements
• Changes to third-party providers
• Changes to privacy practices
• Security or operational updates

The revised policy will be posted with an updated “Last updated” date.

Material changes may also be communicated through the website, software, email, or another appropriate method.

22. Contact Us

For privacy questions, rights requests, complaints, or concerns, contact:

Old Salty Mill
4222 Catherine St.
Panama City Beach, FL 32408
United States

Email: info@oldsaltymill.com
Website: oldsaltymill.com

Use the email subject:

Privacy Request

Please include your name, email address, applicable order or software-license information, location, and a description of your request.